360° support and After Sales Service
Keeping your Glatt equipment performing at its best
Maximum equipment availability
over the entire lifecycle
Modern production plants are long-term investments – with the 360° support and After Sales Services from Glatt, you protect this investment over its entire life cycle.
More than just maintenance – all-round support for your production lines
Our experts support you from the very first idea through commissioning and qualification to ongoing pharma maintenance, performance optimization and modernization. Instead of reacting to problems, our holistic after sales service helps you prevent them and maintain your OEE at a high level.
Tailored service contracts and service level agreements
Every plant and every site is different. That is why we design service contracts and Service Level Agreements customized to your production strategy, regulations and budget. Together, we define response times, spare parts packages, preventive pharma maintenance intervals and remote support options. This gives you full transparency regarding costs and service scope while ensuring that the required expertise is always available – exactly when you need it.
Global after sales service and local support for pharma
Wherever you operate Glatt equipment, our international service is ready to assist you. Our after sales service combines local technicians with central expert teams, helping you resolve issues quickly and in compliance with GMP. From on site service, pharma training and process optimization to qualification support and retrofit projects, we offer you a consistent service experience across all your sites and product lines.
Turn your after sales service into a competitive advantage
A strong after sales service is not just a cost factor – it is a strategic lever for quality, availability and energy efficiency. With Glatt as your partner, you can reduce unplanned downtime, extend the lifetime of your equipment and respond faster to new market requirements.
How you benefit from Glatt’s 360° support & After Sales Service
Looking for the right service solution?
Tell us your after sales service or pharma maintenance needs – we are pleased to develop a 360° support solution for your production together with you.